Industry and consumer advocacy organizations urged the FCC to leverage local governments and nonprofit organizations in its outreach efforts to boost enrollment in the affordable connectivity program (see 2203170048). The FCC received reply comments Friday in docket 21-450 on how the agency should design its outreach grant program and pilot program to boost enrollment for households receiving federal public housing assistance.
"Concrete actions" the agency is taking to ensure "people across the country can count on and obtain access to the modern communications they need," pursuant to President Joe Biden's January 2021 Executive Order encouraging agencies to advance "racial equity and support for underserved communities," were touted by the agency in an equity action plan Thursday. The FCC "did something truly historic" in establishing the emergency broadband benefit and affordable connectivity programs, the plan said. The agency said the Emergency Connectivity Fund has "helped over 12 million students across the nation" and is working to "create, for the first time, a publicly accessible, data-base driven nationwide map" of broadband availability. The FCC also said it's developing rules to combat digital discrimination, as directed by the Infrastructure Investment and Jobs Act.
Wireless carriers balked at a California Public Utilities Commission staff plan to restrict subscribers from combining state low-income support with federal affordable connectivity program (ACP) benefits for mobile plans. The CPUC received comments Thursday in docket R.20-02-008 on interaction among California LifeLine, federal Lifeline and ACP. The plan “is inconsistent with and preempted by applicable federal law, violates California law governing the state’s LifeLine program, and ignores relevant facts regarding subscribers’ wireless data needs,” said the National Lifeline Association.
The FCC Wireline Bureau granted limited waivers of the affordable connectivity program's non-usage rules and a requirement that participating providers apply the monthly benefit to all plans, said an order Friday in docket 21-450. The bureau denied several requests to extend the “all plans requirement” to all participating providers. Providers were required to comply with these rules by Friday (see 2202110055).
Digital equity advocates and lawmakers want bigger efforts to bridge the digital divide, they said Tuesday. Some at the Hispanic Technology & Telecommunications Partnership’s virtual digital inclusion summit said digital discrimination is a top priority. Others encouraged local leaders to promote the FCC’s affordable connectivity program.
NCTA backed the Competitive Carriers Association’s request to extend the April 15 deadline for affordable connectivity program providers to apply the benefit to all available plans, in comments posted Monday in docket 21-450 (see 2204010040). Billing and ordering systems for prepaid products "present unique operational challenges," it said, noting participating providers "must ensure that the system modifications necessary to apply the ACP benefit must be coordinated among multiple systems." The group said its members have found “even routine system changes can take months to implement and there are operational complexities associated with applying the benefit to some currently available service offerings.”
Cogeco's Breezeline unveiled its Internet Assist Plus package aimed at subscribers eligible under the FCC's affordable connectivity program (ACP). It said IAP provides service of up to 100 Mbps and an ACP discount of up to $30 a month for broadband service, or up to $75 a month on qualifying tribal lands.
A coalition of advocacy groups asked the FCC to condition any extension for providers on applying the affordable connectivity program benefit to any of their plans "on necessity and not convenience," in comments posted Wednesday in docket 21-450. Groups including National Consumer Law Center, Benton Institute for Broadband & Society, National Digital Inclusion Alliance, Next Century Cities, Massachusetts Law Reform Institute, Public Knowledge and MediaJustice submitted comments in response to petitions filed by AT&T (see 2203290046) seeking 120 additional days, and the Competitive Carriers Association (see 2204010040) seeking 60 days. "It is both disappointing and unfortunate that so many of the larger providers are seeking an extension on one of the main advantages of the ACP over [the emergency broadband benefit program]," the groups said. If a provider can "demonstrate that timely compliance is not feasible," the FCC should require that provider to notify existing and new ACP customers about their extension and allow customers to apply their benefit to any participating provider's service, the groups said. Providers with an extension should also list the new date that they would start complying with the rule, provide notice that the benefit is portable and instructions on how to port the benefit, and provide information about the ACP complaint process, they said.
AT&T and T-Mobile executives defended their work on policing 10-digit long codes (10DLC), during an FCBA webinar Tuesday. The codes allow businesses, charities and public interest groups to text customers or members using regular 10-digit phone numbers. Proposed carrier rules requiring high-volume text senders to register with a campaign registry, and to impose higher messaging fees on all that don’t file, or potentially block them, have been controversial (see 2109230068).
Trade groups want the FCC to continue a flexible approach to accessibility rules, but consumer groups want Congress to expand the agency’s authority to keep up with shifts in technology, said comments filed by Monday’s deadline in docket 10-213 responding to the FCC’s call for feedback on accessibility under the 21st Century Communications and Video Accessibility Act (see 2202170052). The CVAA requires the FCC to create a biennial report to Congress on progress in technology access.