Shopping by smartphone, done by 43 percent of handset owners weekly, will peak in coming years, Ericsson reported Monday. Sixty-three percent of smartphone shoppers expect most people to have a personal shopping adviser within three years. Sixty-nine percent of artificial and virtual reality device owners think those technologies will give smartphones “all the benefits of physical stores within 3 years.” The trend toward smartphone purchasing is expected to lead soon to the use of smart home speakers for “aspirational shopping support,” it said. An online survey in January covered 5,048 advanced internet users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney and Tokyo, ages 15 to 69.
Blockchain technology could be a useful tool for competition regulators in accessing data, the Organisation for Economic Co-operation and Development (OECD) suggested in a recent issues paper. The OECD paper poses several questions about data access for competition authorities. “Whether it be investigations of mergers, abusive conduct or markets more generally, full access to a blockchain could provide the authorities immediate access to the necessary data,” Hogan Lovells partner Falk Schöning said.
Nearly 3 million Pennsylvanians’ Facebook data was shared with Cambridge Analytica and other third parties, or about 22 percent of the state’s population, Attorney General Josh Shapiro said Thursday. Facebook provided the estimate in response to a letter from Shapiro and 40 other attorneys general. “Businesses like Facebook must take significant steps to better protect their users’ privacy and personal data,” Shapiro said. Facebook Vice President-State and Local Public Policy Will Castleberry said, “We appreciate Attorney General Shapiro’s interest and are in touch with his office as we continue our review of the situation.”
The National Hispanic Media Coalition is hoping for a “thorough” Facebook bias audit (see 1805020049) to address concerns about negative impacts on Latinos, the organization said Wednesday evening. Civil rights groups requested the audit in October. Facebook said the audit will examine potential bias toward minority and conservative groups.
Apple should continue offering paid music downloads, which benefit the music industry and consumers, the Content Creators Coalition said Wednesday in a letter to Apple Music Vice President Oliver Schusser. Reports indicate Apple is considering eliminating the service, but the company has dismissed them as inaccurate, the group wrote: “Even with the rise of streaming, downloads continue to supply 15% of industry revenues, a vital pillar in the many-legged-stool it takes to make a successful music career." The company didn’t comment.
Facebook’s largest investors should address concerns about the social media platform’s handling of risk, privacy and transparency, said 78 human rights, civil rights and investment groups Wednesday. Facebook is hiring independent auditors to analyze potential platform bias against minority communities and conservative groups, according to Axios. The groups “demand better” from Facebook’s largest investors, including Vanguard, Fidelity and BlackRock, the group said. Center for Digital Democracy, Open MIC and Access Now were among the letter’s signers. “Getting outside feedback will help us improve over time -- ensuring that we can more effectively serve the people on Facebook,” Facebook Vice President-Global Policy Joel Kaplan said in a statement.
Cambridge Analytica ceased operations Wednesday after filing for bankruptcy in the U.K., parent company SCL Elections said, citing a “siege of media coverage” that has driven away “virtually all” customers and suppliers. Cambridge Analytica is accused of purchasing private data of some 87 million Facebook users in support of President Donald Trump’s 2016 campaign (see 1804100054). The company claimed Cambridge Analytica acted ethically and lawfully, which it said is supported by a report from Queen’s Counsel Julian Malins. "Cambridge Analytica has been the subject of numerous unfounded accusations and, despite the company’s efforts to correct the record, has been vilified for activities that are not only legal, but also widely accepted as a standard component of online advertising in both the political and commercial arenas,” the company said. Parallel bankruptcy proceedings will begin soon in the U.S., it said.
The FTC swore in Noah Phillips, Rebecca Slaughter and Rohit Chopra as commissioners Wednesday, effectively filling the commission. Joseph Simons was sworn in Tuesday as FTC chairman (see 1805010028). Christine Wilson is expected to replace Commissioner Maureen Ohlhausen when she leaves office.
Groupon acquired U.K.-based software company Cloud Savings Co. for $65 million, the Chicago-based e-commerce platform announced Tuesday. Cloud Savings owns European online discount code platform Vouchercloud and digital gift platform Giftcloud.
WhatsApp CEO Jan Koum’s departure after clashing with parent company Facebook could be the “starting point for more aggressive monetization of WhatsApp” and increased advertising, Barclays analysts said Tuesday. Barclays “sized the opportunity conservatively at $11 [billion] in incremental revenue from [Facebook] Messenger and WhatsApp revenue by 2020.”