CBP made some minor amendments to the Free Trade Agreements Certification of Origin and the Preference Criterion, it said in a Dec. 2 message to Automated Broker Interface and ACE Portal Accounts. They include:
CBP said there has been an increase in the number of ACE Reports problems that have been reported to CBP. It said when the problems are reported, there's inadequate information to the Helpdesk for the ACE Development Team to investigate, leading to delays in processing and resolution of the problems. As a result it said it would need additional information, including user contact details, primary account ID#, ACE Login ID, name/number of report and type, date and time report was last run successfully, date and time report was last run unsuccessfully, user ID that ran the report, specific parameters such as search criteria used in report search, detailed description issue, error message/code received, screenshot of error attached to ticket, browser type and version, Java version and operating system used. To open a CBP Technology Service Desk trouble ticket, it said users should call 1-866-530-4172 or send an email to ace.support@cbp.dhs.gov.
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CBP posted a recorded webinar and training documents that provide instructions on running ACE Reports and data extracts, it said. The content describes the navigational changes to the updated ACE Reports interface, deployed Nov. 2. It's available at the "How to Get Started Using ACE" page of CBP.gov/ACE. Click on "ACE Training and Reference Guides" and then on "ACE Reports." CBP said it's planning to record an additional webinar to highlight advanced capabilities available in the updated ACE Reports interface.
ACE Group said it launched its ACE Global Export Protection enhanced risk management proposition for companies in Continental Europe. It said midsized businesses in Europe are expanding their export footprint, but that increases risks. The Global Export Protection provides tailored and flexible export liability coverage for companies that supply products from their manufacturing locations in Continental Europe, including Central and Eastern Europe, it said. It said benefits include worldwide jurisdiction protection, vendors indemnity cover, catastrophe management cover, and limits of up to €100 million.
CBP and Integration Point plan a free webcast on the One U.S. Government at the Border Trade Transformation Initiative at 2 p.m. Dec. 11, they said. Speakers include: Cynthia Whittenburg, executive director-Trade Policy and Programs, CBP Office of International Trade, and Susan Dyszel, chief-International Trade Data System, ACE, Business Office (ABO), CBP Office of International Trade. Register (here).
CBP will have the scheduled weekly outage of ACE Certification beginning at 6:30 a.m. EST Nov. 27, and continuing until 1 p.m. Nov. 29, it said. The system will be brought back up and made available once the deployment is complete, CBP said, and a message will be sent once Certification is back up. ACE Production will not be impacted.
The Port of New York/New Jersey quarterly public broker meeting at 10 a.m. Dec. 4 will include the following agenda items, according to Port Director Adele Fasano: Newark CBPO Enforcement; ISF Enforcement; CES Update; ACE Update; Duplicate entry procedures. The meeting will be in Rm. 401, 100 Raymond Blvd., Newark, N.J. Further information: Linda Birck, 973-368-6107.
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CBP posted new CATAIR (Customs and Trade Automated Interface Requirements) as part of the entry summary validations recently added to the Automated Commercial Environment (ACE), the agency said in CSMS message. The CATAIR information (here) relates to a new validation capability meant to make sure an importer's estimated duty conforms to the Harmonized Tariff Schedule when filing entries in ACE (see Ref:13111418).