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FTC Sets Up Refunds Process for Unauthorized Messaging App Subscriptions

The FTC said Tuesday that it has set up a refund claims process for consumers charged for a subscription to the anonymous messaging app NGL without their authorization. NGL and its co-founders are barred from marketing anonymous messaging apps to…

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kids younger than 18 and required to pay $4.5 million to provide refunds to affected users, the commission said. The payments are for users who paid for NGL Pro between January 2022 and July 2024 and experienced unauthorized charges.