Securus Seeks Delay of Per-Minute Billing for Prison Calling Until April 2027
Securus wants the FCC to extend the deadline for a requirement that prison-calling providers bill for video on a per-minute basis, said a waiver petition posted Tuesday in docket 23-62. Previous FCC orders have extended the deadline to April, but…
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Securus now seeks a further delay until April 30, 2027, due to technical and operational challenges. The company is working on a new platform to accommodate the per-minute billing and other FCC policies but needs more time to complete it, the petition said. “Based on current progress and logistical realities, Securus projects that its tablet-based systems will be fully transitioned by April 2026, while terminal-based systems will require until April 2027 for completion.” Without an extension, “Securus would face the untenable choice of offering video calling services for free at a financial loss or discontinuing them entirely, both of which would harm incarcerated persons and their families,” the filing added. “Securus has committed to maintaining current per-session rates consistent with the previous waiver order, and Securus will comply with Commission rate caps once per-minute billing is implemented.”