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California PUC Advised to Reform Universal Phone Service Order

California Public Utilities Commissioner Alice Reynolds is recommending the PUC adopt a new general order for implementing establishment of the state's universal telephone service program. The PUC has revised the previous general order several times, most recently in 2021, but since then has adopted several decisions that necessitate revising the general order again, according to a proposed decision submitted Wednesday by Reynolds, the assigned commissioner in the proceeding.

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The post-2021 decisions cited include CPUC's adoption of a licensing and registration framework for interconnected VoIP providers and of a new surcharge mechanism to fund state universal service public purpose programs.