DDTC's Help Desk to Send Customer Satisfaction Surveys After Each Case
The State Department’s Directorate of Defense Trade Controls plans to send out a customer service satisfaction survey after its Help Desk and Response Team closes a case. The new survey, announced last week, will provide DDTC with industry feedback to…
Sign up for a free preview to unlock the rest of this article
Communications Daily is required reading for senior executives at top telecom corporations, law firms, lobbying organizations, associations and government agencies (including the FCC). Join them today!
“improve the quality of our support services,” the agency said.