Rosenworcel Proposes Order on Ringless Voicemails, TCPA
FCC Chairwoman Jessica Rosenworcel circulated for a vote a declaratory ruling and order requiring callers to obtain a consumer’s consent before delivering a “ringless voicemail,” a message left in a cellphone mailbox without ringing the phone. The Telephone Consumer Protection…
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Act “prohibits making any non-emergency call using an automatic telephone dialing system or an artificial or prerecorded voice to a wireless telephone number without the prior express consent of the called party,” said a Wednesday news release. In 2017, All About the Message asked the FCC to declare that the delivery of a voice message directly to a voicemail box doesn’t violate the TCPA (see 1704180037). “Ringless voicemail can be annoying, invasive, and can lead to fraud like other robocalls -- so it should face the same consumer protection rules,” Rosenworcel said: “No one wants to wade through voicemail spam, or miss important messages because their mailbox is full. This FCC action would continue to empower consumers to choose which parties they give permission to contact them.”