Ariz. Commission Gets Frontier 911 Update
Frontier Communications is hardening Arizona systems to make 911 more reliable, the company said at an Arizona Corporation Commission meeting Tuesday. Commissioners urged Frontier to be more proactive and questioned the company on its board's and management’s ability to get…
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the company on the right path, said staff meeting notes emailed to us by the commission. When complete, staff’s probe could recommend adjustments to Frontier’s system or propose a show-cause order that could lead to sanctions. At a June meeting, commissioners criticized Frontier 911 reliability before unanimously agreeing to open the probe (see 2106080049). Frontier updated the Arizona commission Aug. 12 about its progress looking into recent 911 service outages and increasing reliability in docket T-03214A-21-21-0198. “Frontier's leadership continues to make its investigation and remedy plan a priority,” Director-Government Affairs Jack Phillips wrote Utilities Division Director Elijah Abinah.