Broadband Speeds, Testing Called 'Really Confusing'
Broadband speeds and testing them “is a really confusing topic” and “consumers are almost hopelessly confused,” a telecom economist-consultant told NARUC in Denver. Gillan & Associates President Joe Gillan said consumers don’t always know the service speeds they're buying from…
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ISPs, echoing others (see 2107190069). “Because consumers are confused, the politics around this is confused,” Gillan continued. Maybe 10% of people want 1 Gbps, and many internet users don’t need symmetrical speeds, he said. “Networks can do more than most people need them to do.”