AT&T Wireless Customers Couldn't Call 911 Tuesday Morning
An apparently widespread AT&T outage Tuesday morning prevented some wireless users from being able to contact emergency services, according to AT&T and tweets from first responders in several states. “Earlier this morning some wireless customers may have been unable to…
Sign up for a free preview to unlock the rest of this article
Communications Daily is required reading for senior executives at top telecom corporations, law firms, lobbying organizations, associations and government agencies (including the FCC). Join them today!
connect to 911,” an AT&T spokesperson emailed. “This has been resolved and we apologize to anyone who was affected.” AT&T didn’t specify the precise locations and duration of the outage. Police departments in Minneapolis, Hot Springs, Arkansas, Dutchess County, New York and other far-flung localities tweeted about the outage and described it as “nationwide.” AT&T “is experiencing a nationwide network service outage impacting the ability to reach 9-1-1 on a cell phone if you have AT&T,” tweeted the Frisco, Texas, PD at 7:45 a.m CDT. Minneapolis PD reported service being restored in a matter of hours. The National Emergency Number Association didn’t comment.