GAO: 4 Agencies Should Strengthen Online ID Verification
Four agencies need to strengthen online identity verification, GAO reported Friday. It recommended the Centers for Medicare and Medicaid Services, Social Security Administration, U.S. Postal Service and Veterans Administration discontinue using knowledge-based verification, and the National Institute of Standards and…
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Technology provide guidance to assist agencies in adopting more-secure processes for proving identity remotely. It recommended OMB require agencies report progress in adopting secure practices. Only Health and Human Services, on behalf of CMS, disagreed with the recommendations. The department doesn't "believe that the available alternatives to knowledge-based verification were feasible for the individuals it serves,” the report said. Some of those alternatives require cellphones, HHS responded. The General Services Administration and the IRS use alternative methods, said GAO.