ICANN Scores High on Human Rights Performance but Could Improve

document reviews, interviews with managers, onsite visits and an online staff survey. Overall, the report said, ICANN's processes and policies "cover important human rights issues such as health and safety, non-discrimination, access to remedy, data privacy and working hours and leaves." The physical safety of staffers and event participants is ensured through professionally managed security operations; and public meetings contribute to local economies financially and by providing knowledge and expertise. But the internet body could improve in all four areas by, among other things, establishing better processes to ensure that employees are treated fairly and equally; creating better internal grievance mechanisms and complaint investigation processes; managing human rights risks in the supply chain; and ensuring effective management of human rights considerations in the running of ICANN public meetings. In the year since the review was conducted, ICANN has already made some of the recommended improvements and is working on others, while some weren't suitable to the organization, it said. Chief Operating Office Susanna Bennett will head a team tasked with evaluating and prioritizing relevant recommendations so they can be adopted into ICANN's business culture.