OTI Says Platforms Should Provide Greater Statistics on Content Moderation
Facebook, Twitter and YouTube are making progress providing notice and appeal options for content takedowns but falling short in delivering comprehensive statistics on moderation activity, New America’s Open Technology Institute reported Tuesday. Guided by its Santa Clara Principles from a…
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year ago (see 1805070057), OTI graded the platforms on notice, appeals and numbers. All three platforms provide users information on terms violations that are “relatively detailed and either fully or partially include some key pieces of information,” the group said. The companies showed the greatest “success” with appeals processes, meeting at least three of four recommendations, the organization said. The platforms fell well short of meeting 20 recommendations for “numbers,” and should provide “a more granular level of transparency and accountability around their content takedown decisions,” OTI said.