Public Safety Bureau Seeks Comment on Hurricane Michael Response; Rosenworcel Wants More

comment on how service providers, 911 call centers and broadcasters prepared for and responded to the hurricane, and how FCC actions affected matters. The PN specifies areas of Florida that were slower to have their service restored, an issue previously highlighted by Chairman Ajit Pai (see 1810160056). “While the restoration of communications services in most areas affected by Michael proceeded at a normal speed, the recovery was much slower in Bay County and Gulf County,” the PN said. “One week after Michael made landfall, more than one-third of cell sites in those two counties were still out of service.” The PN asks if service providers implemented best practices, and for details about fiber cuts, and the wireless resiliency cooperative framework. The PN seeks comment on how the storm affected public safety answering points, and whether wireless and broadcast emergency alerts were effective. It asks about the agency’s use of the disaster information reporting system during the storm: “What DIRS information proved most useful to first responders? Are there extraneous or unnecessary data points contained in DIRS that detract from its overall usefulness?” Commissioner Jessica Rosenworcel previously sought hearings on the FCC’s hurricane response, and said in a statement that the PN is a good start, though not enough by itself. “Seeking comment is a correct first step,” Rosenworcel said. “We also need for the FCC to make a commitment to do a timely report. It took a year for this agency to issue a report on the 2017 hurricane season. That’s unacceptable,” she said. “We have to do better.” The FCC didn’t comment on that.