Communications Companies Seventh Most Common Subject of Consumer Complaints, CFA Says
Trouble with communications sector companies was the seventh-highest source of 2017 consumer complaints, the Consumer Federation of America reported Monday. CFA cited complaints about communications companies for “misleading offers, installation issues, service problems, billing disputes with phone and internet services.”…
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Misrepresentations or other deceptive practices and failure to deliver online purchases made through online sales also made the list tied for 10th The report was based on a survey of city, county and state consumer agencies. CFA said 38 agencies handled 908,595 complaints last year.