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CBP Addressing Technical Issues From October Broker Exam, Considering Options for Test Takers

CBP is working with a contractor to address technical issues that caused system latency and performance deterioration during the Oct. 25 customs broker exam, it said. “Long term system remediation is underway,” it said. “CBP is currently identifying and evaluating…

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potential options for the October 2017 test examinees impacted by the system issues. CBP will be communicating the plan forward fairly soon once the necessary capabilities and resources have been confirmed,” it said. The October exam, the first to be administered electronically, was beset by system freezes and frequent interruptions (see 1711060023).