CBP Miami Details ACE Downtime Procedures for Airport Cargo Center

CBP Miami issued guidance on local downtime procedures during ACE outages for the Miami International Airport Cargo Clearance Center (CCC), in a Sept. 26 information bulletin. Brokers experiencing downtime should submit a letter requesting manual clearance, accompanied by supporting documents including the invoice, bill of lading, partner government agency (PGA) documents and the ACE CBP Form 3461, the bulletin said. Brokers should notify the Miami CCC of any shipments that require expedited clearance. Copies of in-bonds, entry packages, delivery tickets, zone admission documentation and export documents will be kept by CBP for input by the agency upon system restoration, it said. “System performance issues may be local in nature, may not have been identified by CBP yet, and may not impact national operations,” CBP Miami said. “Therefore, CBP strongly encourages the Trade Community to call the established local CBP [points of contact] and notify Miami CCC of any system issues that are impacting their daily operations.”