ACE Systems Back Online After Unplanned Extended Down Time
The ACE system is "stable and processes are operating normally" following some technical issues that left the ACE Portal unavailable for all end-users, CBP said in an Aug. 3 CSMS message. CBP advised that any manifest, entry and summary filings…
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"transmitted between 07:00 ET and 09:00 ET, August 2, 2017, that did not receive a response should be retransmitted." As a result of the issues, CBP will allow for an additional day without penalty for all payment of duties that were due on Aug. 2, it said. CBP allowed for "downtime procedures" during the outage, CBP said in another CSMS message. The agency also discussed the issues with the trade during an Aug. 2 conference call, freight forwarder Geodis said in an email.