Most Complaints to Wash. UTC About Telcos
Washington state customers complained more about phone companies than any other regulated industry in 2016, the Washington Utilities and Transportation Commission said in a news release Monday. Nearly half (576) of the 1,242 complaints last year concerned regulated landline companies,…
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resulting in $34,080 in bill credits or refunds, the UTC said. Energy companies closely followed with 532 complaints, it said. The complaints mostly involved disputed bills, service quality, customer service and disconnections, it said.