FTC OKs Final Order Resolving False Advertising Complaint Against Software Provider
Henry Schein Practice Solutions will pay $250,000 for claims it falsely advertised an industry-standard level of encryption that would protect patient data, under a final consent order approved 3-0 by FTC commissioners after a public comment period. In a Monday…
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news release, the FTC said the dental office software provider will also be "prohibited from misleading customers about the extent to which its products use industry-standard encryption or the extent to which its products help ensure regulatory compliance or protect consumers’ personal information." The company settled commission allegations in January that it made "deceptive claims" for two years that its Dentrix G5 software provided a strong level of encryption as required by the Health Insurance Portability and Accountability Act (see 1601050038). Schein also will have to notify all customers who bought the software during the two-year period that the company made misleading statements about the product's encryption level, and give the FTC ongoing reports about such notifications, the commission said. The company didn't comment.