NJ Rate Counsel Files Second Request for Investigation Into Verizon's Copper Transition
The New Jersey Division of Rate Counsel asked the New Jersey Board of Public Utilities for a second time to do an investigation of Verizon's continued use of copper and to issue an order prohibiting any disconnections pending the outcome…
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of this investigation and review, said a request filed Thursday in docket TO15060749. Rate counsel filed a petition June 29 asking the board to investigate Verizon’s practices for the migration from copper landlines to fiber, after consumer complaints. The counsel was concerned that Verizon wasn't following FCC regulations on the transition steps and that Verizon was giving customers short notice that they must change from using their copper landlines to fiber and wasn't providingall details/consequences associated with the transition, said a spokeswoman from the rate counsel. Since the June 29 petition, the rate counsel has logged inquiries from concerned customers and state and local elected officials on behalf of their constituents located in the counties of Atlantic, Bergen, Cape May, Essex, Hudson, Middlesex, Monmouth, Ocean, Passaic and Warren, the filing said.