The FCC is starting an investigation of wireless...
The FCC is starting an investigation of wireless calling problems following Monday’s bombings in Boston, a step urged by Commissioner Jessica Rosenworcel and other officials Tuesday. Similar to other recent crises, there were wide reports after the attack about network…
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overload. “There was a temporary surge in wireless phone use after the Boston attack, which caused network congestion,” said Public Safety Bureau Chief David Turetsky. He said Chairman Julius Genachowski instructed the bureau “to examine the events in Boston as part of its ongoing effort to strengthen network resiliency and reliability in the wake of a disaster. This includes steps that carriers and other stakeholders can take, as well as ways to improve public outreach and education.” Genachowski also released a statement. “Our thoughts and prayers remain with the victims of the tragedy in Boston,” he said. “It’s vital that communications service is available during crises, when the need to reach 911, family and friends is the most urgent. For the FCC, this is an institutional imperative.”