CBP Update on Slow Responses in ACE Portal
U.S. Customs and Border Protection has issued CSMS Message #12-000006 advising the trade that CBP is still investigating the ACE Portal slow response issue. CBP has contacted some trade users and had them back out Microsoft Internet Explorer version 8 security patch KB2585542. This action returned these users to normal processing. CBP will provide an additional update upon completion of its investigation.
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(See ITT's Online Archives 12011224 for CBP announcing the slow responses in the ACE Portal.)