CBP Extends ACE Customer Satisfaction Survey Due Date to Oct 26
U.S. Customs and Border Protection has issued CSMS #11-000253 to announce that the 2011 ACE Customer Satisfaction Survey is being extended until midnight October 26, 2011 instead of October 19. CBP encourages all importers, brokers, carriers and other trade community…
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users of the system to take the voluntary 5-10 minute survey, so that it can formally gauge the areas where ACE is doing well and where improvement is needed. A large response will ensure that there is greater statistical validity to the results. ACE portal users can access the survey here.