The U.S. Consumer Product Safety Commission and Health Canada,...
The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with Toshiba America Information Systems, have issued a voluntary recall of roughly 41,000 notebook computers due to a burn risk to consumers. According to CPSC, the computers can overheat…
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at the plug-in port to the AC adapter. A Toshiba spokesman said a faulty DC-In harness used in certain Satellite T130 series overheated to the point of melting the computer’s base at the point where the AC adapter plugs into the PC. He said no computers were reported to have caught fire. According to the CPSC announcement, Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing area around the AC adapter plug, including two reports of minor burn injuries, which the company said did not require medical attention, and two reports of minor property damage. The recall covers Toshiba Satellite T135, Satellite T135D and Satellite Pro T130 notebook computer models sold at electronics stores and other electronics retailers nationwide and online, including at Toshibadirect from August 2009 through August 2010. The models sold for between $600 and $800. CPSC said consumers should download an updated version of Toshiba’s BIOS computer program to their notebook computer, which will detect whether the computer is overheating, and if so, will disable the notebook computer’s external power and display a message directing the consumer to contact Toshiba for a free repair. Consumers who do not have Internet access are instructed to contact Toshiba to arrange for installation of the updated BIOS, CPSC said. The Toshiba spokesman said the company believed consumers would “find it cumbersome to identify their computers from a list of serial numbers” and so decided to ask all users of the specified computers to download the updated BIOS from the company website.