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District of Columbia residents with impaired hearing are signing ...

District of Columbia residents with impaired hearing are signing up for expanded relay service, the Public Service Commission said May 19. So far, 23 Washingtonians have bought Captioned Telephone Relay Service phones that let users listen to a caller…

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while reading word-for-word captions of what’s being said on the phone’s built-in display, the commission said. Hamilton Relay, which runs the city’s relay service, began providing CapTel in November. Customers access it through their local phone service at no additional monthly charge. The service is funded by the city’s Universal Service Trust Fund, underwritten by fees charged local phone customers, and the federal Universal Service Fund. For at least a year, Hamilton plans to offer the $495 CapTel phones to District residents for $99, the commission said.