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CBP Announces Effective Date for Suspension of ACE Accounts Inactive for 45 Days

U.S. Customs and Border Protection has issued a CSMS message announcing the effective date for the implementation of its new policy regarding the suspension of Automated Commercial Environment account access for ACE Secure Data Portal accounts that have been inactive for 45 days.

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Maximum Allowable Inactivity Period to Decrease to 45 Days

Although CBP's CSMS message states that its new policy will change the period of allowable inactivity from up to 90 days to up to 45 days effective the week of May 25, 2008, a CBP source stated that if a user has not logged in to the ACE Secure Data Portal in the 45 days preceding May 25, 2008, they are at risk of losing account access.

In its CSMS message, CBP states that if the Trade Account Owner (TAO), the Proxy TAO or any Trade Account User does not access the ACE Secure Data Portal within 45 days, portal access for that TAO, Proxy TAO, and/or Trade Account User will be suspended.

CBP states that to prevent this from happening, the trade should ensure all ACE Portal users sign on to the ACE Secure Data Portal at least once every 45 days.

(In May 2007, CBP issued a notice setting forth the terms and conditions that must be followed as a condition for access to the ACE Secure Data Portal. One of the conditions for portal access addresses the failure of the TAO, the Proxy TAO or any Trade Account User to access the portal for a period of 90 days consecutively. At that time, CBP stated that failure to access the ACE Secure Data Portal within the prescribed time period will result in the suspension of access to the portal. See ITT's Online Archives or 05/18/07 news, 07051810, for BP summary.)

CBP to Publish a Federal Register Notice Announcing Change

CBP adds that it will soon publish a Federal Register notice announcing this change in the portal inactivity provision of the "Terms and Conditions."

(See ITT's Online Archives or 04/21/08 news, 08042105, for BP summary announcing that CBP would soon suspend ACE accounts inactive for 45 days.)

CSMS 08-000090 (dated 05/22/08) available at http://apps.cbp.gov/csms/viewmssg.asp?Recid=17098&page=&srch_argv=08-000090&srchtype=all&btype=&sortby=&sby

CBP notice on the loss of ACE portal access (dated 05/22/08) available at http://www.cbp.gov/xp/cgov/trade/automated/modernization/whats_new/loss_ace_access.xml