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CBP Issues "ACE Trade Account Owner" February 2008 Update

U.S. Customs and Border Protection has issued the February 2008 Automated Commercial Environment Trade Account Owner (TAO) monthly update as an attachment to an ACE Portal Accounts CSMS message.

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The following are highlights of the ACE TAO update:

ACE Cargo Exam Reports are Currently Incomplete

According to CBP's update and sources, the Cargo Exam reports in ACE for fiscal years 2007 and 2008 are currently incomplete. When a Cargo Exam Report is run, only a very small fraction of the entries that were actually examined are returned in the results.

CBP states that it will post a message to "ACE News" when these reports display complete data.

Currency Rates in "References" Action Dropdown Should Not be Used For Now

According to CBP, the currency rates found in the "References" Action dropdown in ACE should not be used for any official business needs until further notice. There is a system issue with the conversion process which is causing the rates to be miscalculated.

CBP encourages the trade to refer to the Automated Commercial System (ACS) for the correct rates until this problem is corrected. When the ACE currency conversion process has been fixed, a new message will be posted to "ACE News."

Trade ACE Account Users Cannot Enter FAST Drivers in Their ACE Accounts

CBP states that trade ACE account users cannot enter Free and Secure Trade (FAST) drivers in their ACE accounts because those FAST drivers already exist in the ACE database.

When filing the manifest, trade users simply need to enter their FAST ID number and the driver information will be pulled into the record and will be available for CBP. When the cover sheet of the e-Manifest is printed, the FAST driver's name will appear on the cover sheet.

ACE Secure Data Portal Unavailable for Six Hours Each Weekend

The ACE Secure Data Portal is not available each weekend from 11:00 p.m. EST on Saturday until 5:00 a.m. EST on Sunday for regular system maintenance.

As it is CBP policy that the trade is responsible for the timely submission of an e-Manifest, regardless of any EDI or internet issues the trade may experience, carriers filing e-Manifests via the Portal must ensure that all manifests are submitted prior to 11:00 p.m. on Saturday for trucks crossing during this maintenance window.

CBP notes that it will not issue "down time" tickets for carriers who have not filed or attempted to file an e- Manifest prior to this timeframe or for carriers who have not filed due to EDI issues.

(See ITT's Online Archives or 01/25/08 news, 08012540 1, for previous BP summary announcing this downtime.)

Authorized Data Extract to be Available to All Importer, Broker TAOs, Etc.

Deployed on February 2, 2008 to a limited number of users, the Authorized Data Extract

(ADE), formerly known as Bulk Data Download, is undergoing a scrutinizing testing phase to ensure ease of use and data accuracy.

Once testing is complete, CBP will make ADE available to all importer and broker TAOs, Proxy TAOs and selected CBP personnel. CBP sources anticipate that ADE will be released to the TAOs and Proxy TAOs no later than the end of March 2008.

ACE Users with Multiple Portal Accts Can Access Them with One ID/Password

ACE Secure Data Portal users with more than one ACE Portal account can now access multiple ACE accounts with one ACE user ID and password. (See update for instructions.)

New E-mail Address for ACE Passwords has Changed

CBP states that the e-mail address for ACE passwords has changed and the trade may need to update their spam blocker. When a password is reset, ACE will send an email from aceuserservice@cbp.dhs.gov.

TAO February 2008 update available at http://apps.cbp.gov/csms/docs/17032_356385164/February_TAO_V7__2_.pdf