Verizon agreed to pay $1.4 million to the U.S. Treasury to settle...
Verizon agreed to pay $1.4 million to the U.S. Treasury to settle an FCC inquiry into the quality of its network outage reporting. The FCC said wireline communications providers are supposed to notify the agency electronically within 120 minutes…
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of discovering an outage of at least 30 minutes that could affect at least 900,000 minutes of service or impact other important services such as 911 facilities. Verizon also agreed to set up a compliance training program for employees and create a warning system to alert employees if they enter incomplete information into the company database “in a way that may interfere with Verizon’s ability to identify and report a… network outage.” Verizon had neglected “in a limited number of instances, as a result of human error,” to file outage reports on time, a Verizon spokesman said. The company said it since has set up the compliance program that includes a “rigorous training program.” The FCC initiated the investigation in May 2006.