The Wed. severing of an AT&T fiber cable near Shorewood, Ill., kn...
The Wed. severing of an AT&T fiber cable near Shorewood, Ill., knocked out or impaired phone service in wide swathes of the 217, 309 and 815 area codes in northern and central Ill. Problems were experienced as far south…
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as Springfield and Peoria. The cut affected local, long distance and wireless service, plus 911 in some locales. Several thousand customers were affected; AT&T didn’t have a precise figure. AT&T said the problem was compounded when a network router near Decatur that should have shifted traffic from the damaged Shorewood cable failed. The cut occurred around 3 p.m.; most service was restored by 8 p.m. and all service by midnight.