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A Thurs. software failure in a Verizon phone switch in N.Y.C. kil...

A Thurs. software failure in a Verizon phone switch in N.Y.C. killed telecom data service in most of lower Manhattan south of Canal Street, including service to N.Y.P.D. hq. Some voice lines were affected. The outage affected customers in…

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the northern part of the financial district but not Wall St. No disruption hit 911 or 311 systems, but as a precaution city emergency agencies activated backup communications systems. Service went out around 4 p.m. with 90% plus of lines restored by 11 p.m., Verizon said, after it replaced faulty software and reset the switch.