The Wyo. PSC launched an investigation into a major Qwest interex...
The Wyo. PSC launched an investigation into a major Qwest interexchange service outage affecting much of the state, which left some communities without E-911 for up to 7 hours Aug. 1. Service was lost when excavators cut a Qwest…
Sign up for a free preview to unlock the rest of this article
Communications Daily is required reading for senior executives at top telecom corporations, law firms, lobbying organizations, associations and government agencies (including the FCC). Join them today!
fiber cable while trenching near Cheyenne. The cable cut affected long distance and wireless service as Qwest’s network rerouted 911 traffic through local switches and lines. The rerouting kept 911 up for most towns, but public safety officials in Cody, Casper, Teton County and Park County said parts of their communities were without 911 for 3 to 7 hours. Qwest said its backups and rerouting worked as intended, but some local law enforcement agencies said the system needs improvement. Qwest wasn’t the only Wyo. carrier affected by cable cuts on Aug. 1. Sewer contractors in Pinedale severed a Century Tel underground line serving 600 customers in the nearby town of Boulder. Service was restored several hours later.