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The N.Y. PSC staff seeks comments by Aug. 11 and replies Aug. 25 ...

The N.Y. PSC staff seeks comments by Aug. 11 and replies Aug. 25 on a proposed online consumer guide to phone services in N.Y. The staff was responding to a PSC directive calling model consumer information guides to fit…

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reduced regulation as competition keeps rising. The staff’s proposed guide would explain 911, blocking services and other public health and safety protections, plus provide general information on phone services and features, a complaint filing guide, links to telecom providers’ websites, and a website consumer forum.