E-911 officials in Polk County, Fla., an Orlando suburb, blamed V...
E-911 officials in Polk County, Fla., an Orlando suburb, blamed Verizon for delaying county efforts to be the metro area’s first local govt. to replace Verizon’s E-911 database management with county management. Verizon says it has good reason to…
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delay. Polk officials said the change will lop about $500,000 off the annual 911 budget and improve database accuracy. But Verizon has balked at supplying number and address data they need because the change would cut the county payment to Verizon to $252,000 a year from $732,000, they said. Verizon, which claims the issue is liability, not money, said it wants to address “irregular” numbers such as numbers in Polk County exchanges serving buildings in adjacent counties. Verizon said it doesn’t want to be liable if a 911 call goes to the wrong county. Verizon said it needs to know how the Polk-run database will route irregular numbers before it delivers the data. County officials said they are studying the abnormal numbers and will meet with Verizon next month to discuss options.