BellSouth urged the FCC to focus on fixed VoIP, rather than the n...
BellSouth urged the FCC to focus on fixed VoIP, rather than the nomadic version, when it sets requirements for E-911 access next week. In a May 12 letter to FCC staff, the firm said it’s “unrealistic” to expect full…
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E- 911 services to be available to nomadic VoIP users this year and most subscribers don’t expect it: “Nomadic users of VoIP are unlikely to have the same expectations about reaching a 911 operator and are likely to have other options for dialing 911 in the case of an emergency.” But there’s no reason VoIP providers can’t provide E-911 to fixed subscribers within the Commission’s expected deadline of 120 days, BellSouth said: “A fixed VoIP subscriber who has replaced wireline voice service with VoIP should have every expectation that he or she can reach emergency service personnel when dialing 911 from home or place of business.” Highly publicized incidents in Tex. and Fla. of customers unable to reach an emergency operators involved fixed VoIP subscribers, BellSouth said.