A cable cut on April 21 outside Helena, Mont., knocked out teleph...
A cable cut on April 21 outside Helena, Mont., knocked out telephone, Internet, wireless and 911 access in Missoula city and county, and affected portions of Butte and Kalispell. Workers excavating a sandpit sliced into the Qwest underground cable…
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at around 8:30 a.m. The county’s 911 systems were back on line in 10-20 min. by switching them to backup circuits. Other services were out for about 3 hours. Local emergency officials said Qwest made restoration of 911 its top priority and acted quickly to ensure 911 calls got through.