Mich. Attorney Gen. Mike Cox warned consumers 911 service isn’t g...
Mich. Attorney Gen. Mike Cox warned consumers 911 service isn’t guaranteed through VoIP technology. “If the advertising, brochure, or other marketing materials are silent on this issue, it is likely that 911 is not being provided,” Cox said. He…
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said VoIP firms that have basic 911 service might lack other features, including: (1) Automatic caller location identification. (2) Routing through emergency lines. (3) Automatic activation of 911 service, rather than manual setup. Cox encouraged VoIP users to check providers’ websites for 911 details and to buy backup power supplies to retain VoIP service in blackouts.