The Assn. of Public-Safety Communications Officials (APCO) issued...
The Assn. of Public-Safety Communications Officials (APCO) issued a statement last week emphasizing the importance of the FCC’s requiring that VoIP services provide full 911 capability. “When a VoIP user uses the technology to call 911, often the ’telephone…
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number’ associated with the VoIP call is in a format that the 911 system cannot recognize,” APCO said. “Moreover, it is often not associated with a location in the 911 system database so the caller’s location may not be transmitted to the 911 center,” the group said. “The public has an expectation that telephone services will provide 911 and enhanced 911 capability regardless whether the telephone operates on the public switched network, wireless networks or on the Internet.”