Tex. 911 database provider Intrado Inc. told Tex. PUC its contrac...
Tex. 911 database provider Intrado Inc. told Tex. PUC its contract dispute with state 911 administrative agency posed no threat to integrity of 911 in state. Intrado was replying to petition by Tex. Commission on State Emergency Communications (TCSEC)…
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asking PUC to intervene in dispute over wireless E-911 service payments to ensure state’s basic and enhanced 911 database services weren’t terminated abruptly (CD Feb 5 10). Intrado told PUC that TCSEC petition created false impression that Intrado was about to walk away from its contract and terminate all its landline and wireless 911 database services. It said it hadn’t taken or threatened any action that would compromise 911 service or endanger public. Intrado also said TCSEC petition incorrectly indicated dispute could affect all 911 systems in state. It said it provided 911 database services to Houston and several other major Tex. cities under separate contracts that weren’t involved in this dispute. Intrado said it asked Travis County Dist. Court to resolve dispute and supervise any transition to another database vendor. It asked PUC to defer to state court and merely monitor situation as it unfolded, and assured PUC that it wouldn’t take any action that endangered 911 service.