W.Va. PSC will consider proposal for new rules to improve communi...
W.Va. PSC will consider proposal for new rules to improve communications between CLECs and county E911 centers. PSC opened investigation into CLEC-911 relationship (Case 02- 0705-T-PC) in response to concerns raised by W.Va. Enhanced 911 Council that CLECs were…
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proliferating but often began operating without informing a county’s 911 system. That could cause problems when dispatchers tried to discuss wrong phone numbers or incorrect database information and would create potential for delay in sending emergency assistance, group said. Counties have urged PSC to adopt rule to require that CLECs notify county’s 911 dir. at least 30 days before starting service in that county, and to designate primary and backup contact persons available at toll-free number to handle 911 inquiries from system managers. PSC procedural schedule will be set later.