American Heart Assn. warned consumers Fri. that ‘not all cellphon...
American Heart Assn. warned consumers Fri. that “not all cellphones connect callers to 911.” It advised consumers to make sure wireless carrier they were considering had addressed safety concerns before they purchase cellphones. Warning referred to conditional relief from…
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deadline for Enhanced 911 Phase 2 capability granted by FCC to 5 major wireless carriers (CD Oct 9 p1). Relief followed nearly 70 requests for waiver that had piled up at Commission in advance of Oct. 1 deadline. “Most Americans assume that they can use their cellphones in an emergency. Unfortunately many cellphone companies are not properly hooked up to 911 systems,” Assn. spokesman said. Dialing 911 may connect customer with answering service rather than emergency authorities or call may be dropped, he said. Assn. urged consumers to ask wireless provider: (1) Does it provide wireless 911 connection in area. (2) Does it provide enhanced wireless service. Enhanced 911 service, required to provide 911 operator with location information, uses equipment upgrades that carrier may not have made in consumer’s area, it said.